Hi all - I bought a new car today with the impression it had a cruise control. I requested "tilt, cruise, and air" right from the start ...he showed us a car that he said also had power locks and power windows, which are a fine addition. We drove it, liked it, agreed on terms, and took it home a couple of hours later with their dealer plate. I immediately noticed that it did not have cruise control...didn't noticed that on the test drive but assumed it had it. The sales guy was new and I think it was an oversight more than malice. I called them promptly, which was at the end of their work day...they promised to call me tomorrow to discuss.
I'm wondering if anyone knows what rights or legal recourse I have if they won't reconcile the oversight. We're in NY State, the car is still on their dealer plates and won't be officially registered until tomorrow. Do I legally have 3 days to back out of the deal in NY? Should I put a hold on the check? Should I contact my insurance company and tell them not to issue insurance cards until we clear this up?
I'm hoping they'll take care of me and make things right, but if I need to play hardball I'm wondering what my options are. Any insights would be appreciated!
TIA!
Scott
I'm wondering if anyone knows what rights or legal recourse I have if they won't reconcile the oversight. We're in NY State, the car is still on their dealer plates and won't be officially registered until tomorrow. Do I legally have 3 days to back out of the deal in NY? Should I put a hold on the check? Should I contact my insurance company and tell them not to issue insurance cards until we clear this up?
I'm hoping they'll take care of me and make things right, but if I need to play hardball I'm wondering what my options are. Any insights would be appreciated!
TIA!
Scott
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